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Malfunction

Bug Reports

My form “What Stood Out to You?” is assigned to “Plan A Lead Funnel – Form Completed.” An existing contact in “New Plan A Lead” submitted it. SAGA recorded the submission, applied the label, and sent the confirmation email, but did not move the contact. Should a form’s pipeline assignment update an existing contact, or only a newly created contact?

Posted by Kim ·
Status: Rejected1 comment

Comments1

  • SAGA

    Team•

    Aug 24

    Yes that it is the intended behavior. If a contact already exists and it has already being assigned to the selected pipeline of the form it doesn’t get moved automatically right now.