Skip to main content

No access or no functionality

I can't customize my form fields! I also can't access my personal library!

Why? The library is especially important to me. What can I do?

Status: Completed2 comments

Comments2

  • SAGA changed status to Completed
    Team•

    Sep 3

    Pinned

    Hi, I can see you are now on a Plus plan. On the free version, personalisations inside the app are not available, which is why you were not able to adjust your form fields there.

    If you need any further help with this or with access to your personal library, please reach out to support for the fastest reply.

  • Sascha

    •

    Aug 20

    Also, das kann an verschiedenen Dingen liegen:

    • dem Plan, den du hast

    • der persönlichen Bibliothek

    Wenn da generell ein Fehler ist, würde ich dir empfehlen, dem Support zu schreiben.

    In welchem Team bist du?