Thanks for reaching out about this. We've seen other users successfully importing their contacts from Instagram recently, so it sounds like something might be going wrong with a specific step.
One common issue is opening the zip file from Instagram before importing it into SAGA. Could you make sure you're uploading the file directly without unzipping it first?
If that doesn't solve it, please contact our support team directly so they can take a closer look and help you out.
Comments1
Dec 30, 2025
PinnedHi Nadine,
Thanks for reaching out about this. We've seen other users successfully importing their contacts from Instagram recently, so it sounds like something might be going wrong with a specific step.
One common issue is opening the zip file from Instagram before importing it into SAGA. Could you make sure you're uploading the file directly without unzipping it first?
If that doesn't solve it, please contact our support team directly so they can take a closer look and help you out.