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Email broadcast

Feature Request

Hello Team, I am trying to understand the email broadcast. What does it mean: „group unsubscribe“ „unsubscribed address“ „bounced address? Can you help please.

hanks Sarah Sefidizadeh

Posted by Sarah ·
Status: Completed1 comment

Comments1

  • Andrea changed status to Completed
    •

    Aug 30, 2025

    Pinned

    hello Sarah! Happy to clarify what those terms mean for your email broadcasts.

    • Group Unsubscribe: This is when someone unsubscribes from a specific category or type of email, but not from all of your emails. For example, they might unsubscribe from "promotions" but still want to receive "product updates."
    • Unsubscribed Address: This means the person has opted out of receiving any emails from you in the future.
    • Bounced Address: This usually means the email address is invalid or doesn't exist, so our system couldn't deliver the email to them.

    Hope this helps clear things up