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Allow Instagram import for contacts with only handles

Feature Request
I want the Instagram import tool to allow contacts that only have a handle to be imported into the "Contacts to import" list. Currently, if a contact only has a handle, SAGA categorizes them as "won't be imported" because it requires a "Name" field. This is frustrating because many Instagram contacts only have handles, and I should be able to choose to import them anyway or have the handle automatically mapped to the Name field during the import process.
Posted by Rini ·
Status: Completed1 comment

Comments1

  • Sara Cocozza changed status to Completed
    •

    Jan 12

    Pinned

    Hi Rini,

    Thanks for reaching out with this feedback. I understand the frustration with importing Instagram contacts that only have a handle.

    This happens because Instagram's API doesn't allow us to download the "Name" associated with a follower's account, only their handle. However, you should still be able to import them!

    If you're running into trouble, please reach out to our support team. We'd be happy to help you with the import process and can even schedule a free call to walk you through it.